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For one local firm of solicitors it isn’t all doom and gloom in the property market. With a dedicated team of property experts located in Central Park, Telford, Lanyon Bowdler process a large volume of property transactions for the national customers of various lenders and agents as well as offering an efficient service to the residents of Telford and the surrounding area.

Legal Marketing Services (LMS) act as intermediaries for large mortgage lenders; imposing strict Service Level Agreements that have to be complied with to ensure standards are maintained. In addition rigorous audits are carried out every 6 months. The Lanyon Bowdler team recently achieved nearly 90% compliance and were congratulated by LMS on such an excellent result. Managing Partner David Battisby said “I am delighted the team have received such positive feedback, they work hard to meet the requirements of the lenders and in these challenging times it is good to have some cheerful news.”

The team understand the importance of communicating with their clients but customers of some of the major lenders benefit from an on-line tracking facility which means they can check the progress of their case at any time day or night.