Most of your customers are good payers, but now and again you come across one who is difficult.  They promise to pay, but the money never materialises.  Or you can never speak to the person you need; he's in a meeting or on a call; she's out of the office or on holiday.  Every hour you spend chasing bad payers is an hour when you could be winning new orders or pleasing new customers.  Instead you're having to complete Claim Forms or think about Third Party Debt Orders.  You'd like some help, but think it will cost a fortune.

Cost-effective DebtSolve from Lanyon Bowdler

Lanyon Bowdler's experienced DebtSolve team can take away the burden of chasing bad debts and help keep your cash flow healthy.  Even if you have credit control staff, we can still help you by taking care of those difficult debts, and by issuing legal proceedings where necessary.

What's so good about DebtSolve?

We use up-to-date computer software supplied by one of the leaders in the field to provide an efficient and cost-effective debt recovery service.  Our staff are friendly and approachable, and will work hard to recover your debts swiftly.  We can even help you minimise the risk of bad debts in the first place.

This means you can stop worrying and get on with what you do best.

Speed and Efficiency

Once we receive instructions, we act straight away.  If you contact us by fax, post or email before 3.30pm, we will write to your debtor that day demanding payment.

Cost-effectiveness

In most cases, for work done before issuing legal proceedings we charge a percentage of any money recovered.  If we are unsuccessful at that stage you pay nothing.  If we do issue proceedings we charge fixed fees while the case is dealt with on our DebtSolve system.  Most of these fees can be passed on to the debtor.

Personal service

Your debts will be dealt with by someone who knows your case and is experienced in dealing with debt recovery.

Many debt collection agencies do not have the expertise to deal with cases if the debtor files a defence to the claim.  You then have to go to a new firm.  With DebtSolve, this does not happen. If a defence is filed, your case is passed over to our specialist commercial Dispute Resolution department, where it will be dealt with by someone experienced in handling disputed debts.

Detailed Reports

When you first begin to work with us we will provide you with a report on how you can improve your systems to minimise the risk of bad debts.

You can also receive a detailed report every month showing the current position on all debts we have been asked to recover.

Flexibility

This service is tailored to you, and your requirements.  You set the parameters, and can have as much or as little control as you like.

Please click here for information on the Credit Controllers Network Club.  This quarterly event is targeted at MDs, FDs and Finance Teams and is a valued forum for sharing ideas and keeping up to date with the latest credit control and debt recovery techniques and legislation.  Fantastic buffet lunch included all for only £10 per person.

Further information and contact details

For further details, or to arrange a free, no obligation, meeting at your premises to discuss your debt recovery needs, contact Lisa Blair, Debt Recovery Manager, on (01952) 211024, or contact the Telford office on 0800 652 3372 or e-mail Debtsolve@lblaw.co.uk

To find out more about our teams in our different offices, please click on the team link.