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Lanyon Bowdler Our Values

 

Our people, your team; working together using our legal skills to make a difference to people in our communities, helping them meet challenges and achieve fairness, justice, and peace of mind.

Our Values - What our Clients See

Caring

  • We care about the quality of our work; and care deeply about the outcome.
  • We care about the environment and take steps to protect the natural world.
  • We treat people fairly and with respect, remaining calm and courteous even in challenging circumstances.
  • We are eager to help others, pay attention to detail, and are consistent.

Approachable

  • We are friendly and easy to talk to.
  • We have integrity and are fair and appropriate in our dealings with each other and third parties.
  • We will communicate appropriately and return calls in a timely manner.

Professional

  • As professional advisors, we understand that working with our clients is better than just working for them.
  • We will take the time to understand their individual needs.
  • We will deliver work outcomes to agreed quality standards and timescales.
  • We present ourselves as knowledgeable, calm and courteous.

Expert

  • We know the law, we have great experience and results.
  • We pride ourselves on the deep sector and service knowledge we have as a firm.
  • We provide our clients access to highly experienced and specialist legal practitioners.
  • Clients experience our commitment to excellence in everything we do; the right advice, building enduring relationships and a proactive and highly responsive service.

Supportive

  • We develop a real understanding of their needs, concerns and priorities.
  • We have integrity and are fair and appropriate in our dealings with each other and third parties.
  • We are proud to be problem solvers.

Our Values - What our Staff See

Caring

  • We are passionate about our clients’ success, we are tenacious in protecting our clients’ interests.
  • We look after our colleagues.
  • Our people care about the work they do, the clients they work with and the outcomes they deliver.
  • We have a strong social ethic that sits at the heart of all that we do.
  • We care and are protective of our brand; and are willing to take ownership of issues.

Approachable

  • We develop long lasting and trusted relationships.
  • We build good relationships with our colleagues, and create strong teams in which confidence can grow and ideas can flow.
  • We grow by breaking down barriers and creating an environment of trust.

Professional

  • We strive for excellence in all that we do, and strive to go the extra mile.
  • We have a strong work ethic taking pride in our work.
  • We take responsibility for our actions, and learn from our mistakes.
  • We are self-motivated and encourage each other to be the best.
  • We understand the importance of appearance and will dress appropriately.

Expert

  • We improve our performance continually and stress the importance of quality and productivity.
  • We deliver great client service and strive to deliver the highest quality advice and support to our clients.
  • We are committed to learning, developing and improving. We want to be the best we can be.

Supportive

  • We listen, empathise and act accordingly.
  • We strive to create a happy and supportive working environment.
  • We work as a team, supporting each other and sharing knowledge and information.
  • We like and respect the people we work with (co-workers, managers, clients) and genuinely enjoy helping one another succeed.