Office Accidents.
If you've been injured as a result of an accident in the office, our Personal Injury Lawyers are here to help.
An injury at the office can be just as devastating as an accident in any other workplace.
An office may not seem like a hazardous environment, yet accidents there can still result in painful and disruptive injuries, including sprains, fractures and back problems that interfere with work, comfort and daily routine. When you are injured in what should be a safe and familiar setting, it can be especially frustrating, particularly if the injury leaves you struggling to do your job or manage ordinary tasks without pain.
Every employer has a duty to take reasonable steps to protect the health and safety of their staff, whatever the working environment. If that did not happen and you were injured in an office accident that was not your fault, you may be entitled to make an Office Accident Claim. While making a legal claim may not feel like an immediate priority, the financial support it provides can help while you recover and deal with the wider effect the injury has had on your working life.
At Lanyon Bowdler, our personal injury solicitors support people who have been injured at work through no fault of their own, offering straightforward advice and careful guidance from the outset. Recognised by Chambers UK and The Legal 500, our team is known for combining legal expertise with a personal, supportive approach.
If you have suffered an injury in an office accident, contact our team to find out how we can help.
Whether you are eligible to make an office accident claim depends on several factors, including the circumstances of the accident, the nature of your injuries, and your company’s policies. In order to make a claim, the following criteria will usually need to be met:
The claim should be made within three years of the accident occurring in order to meet the legal statute of limitations. There may be exceptions to this rule, but your solicitor can advise you accordingly.
Here at Lanyon Bowdler we have a proven track record of successfully handling claims. Our team of highly experienced and knowledgeable personal injury lawyers have the tenacity and diligence to ensure that you receive the justice and compensation you deserve after your office accident.
We have offices in Shrewsbury, Telford, Conwy, Hereford, Oswestry, Ludlow, and Bromyard, and we are also able to handle cases remotely, so wherever you are in England or Wales, you can count on Lanyon Bowdler to deliver our comprehensive legal services, tailored to meet your needs.
Whether you have tripped over loose cabling and sustained a back injury, or had an object fall from height causing a head injury, we can help you to receive compensation, bring those responsible to justice, and also facilitate access to private medical care to aid your recovery. If you’d like to find out more about our personal injury services, please don’t hesitate to contact us and a member of the team will be happy to assist.
The Personal Injury Team is recognised in Tier 2 for the West Midlands in the 2026 edition of Legal 500, which states: “The personal injury team excels in handling brain and spinal injury cases, and is led by Dawn Humphries, who is based in Shrewsbury. Telford-based Debbie Humphries often assists with cases involving life-changing injuries arising as a result of road traffic accidents, in addition to employer and occupier’s liability claims. In Hereford, Phillip Roberts is an experienced litigator and specialises in employer liability cases, including agricultural and HGV matters.”
The 2025 of the Legal 500 includes the following work highlights:
Represented claimant in PI claim against a well-known sporting activities franchise, where claimant sustained a C5 fracture of the neck rendering him tetraplegic, resulting in a claim estimated to be worth over £10m.
Represented claimant in PI claim against employer, having sustained fractures to L2, 3, 4 and 5 after falling from a roof. Contentious evidence in respect of quantum led to negotiations which successfully secured a £500,000 settlement for the client.
Represented claimant via their litigation friend in a PI claim against a defendant driver, successfully negotiating a settlement of £2.9m ahead of a liability trial.
Chambers UK 2026 rank the department in Band 1 in the Midlands and states, “Lanyon Bowdler Solicitors is a leading Shropshire firm advising on an extensive breadth of personal injury cases, including high-value RTA and accident-at-work claims. The firm is particularly experienced in acting for clients with spinal and cerebral injuries. The team is skilled in handling military cases and accidents abroad. It also works alongside clinical negligence and Court of Protection teams to fully support clients.”
Strengths
“The knowledge they put forward to me is really good. They offer outstanding expertise, they always reply very quickly, and they’re always helpful with anything needed.”
“From start to finish, they’ve been amazing. They have made me feel very at ease and have really taken the time to listen and help me through a very hard time.”
“Lanyon Bowdler is a kind and compassionate firm who seem to really care about their claimants and get strong results for them.”
“Their communication regarding the case has been very simple and easy to understand.”
“Lanyon Bowdler are collaborative. They have a common-sense approach to cases and an understanding of the need to keep good working relationships.”
Dawn Humphries is a well-regarded litigator and head of the personal injury department. She handles a wide range of orthopaedic and spinal injury claims. She is active in an array of personal injury cases, including those relating to workplace accidents and RTAs.
“I love working with Dawn. She is caring and supportive, and she has a great approach to dealing with clients.”
“Dawn Humphries leads the personal injury department with an air of calm and grace. It makes for a very reassuring environment for people in her team.”
“Dawn is very good. She’s very experienced and very switched on.”
Debbie Humphries is highlighted for her experience in handling a full range of severe injury matters, including motor incidents and accidents at work. She also acts in occupier’s liability cases.
“I can’t rate Debbie highly enough. She was always on hand for questions, support and reassurance.”
“She is amazing, and I would have no problem with passing her number on.”
“Debbie is involved in top-quality personal injury work at the highest value. She’s unflappable and very reassuring. She has a lovely manner with clients.”
“Debbie Humphries is excellent – down to earth, committed and efficient. She is very good with clients.”
Injuries sustained in office accidents can vary in severity and type, but some of the most common injuries include musculoskeletal injuries such as sprains and strains, eye strain and associated symptoms such as headaches. Ergonomic injuries such as RSI and carpal tunnel are common, as are electrical injuries such as electric shocks or burns from faulty equipment. Those working in an office may also develop long-term health conditions such as respiratory problems brought on by poor air quality in the office or exposure to chemicals, as well as psychological injuries such as stress, anxiety, and depression due to high pressure and burnout.
Office accidents, while generally less severe than those in more hazardous work environments, are still a significant concern for workplace safety, and some of the most common causes include slips, trips, and falls, faulty office equipment, poor ergonomics, improper manual handling techniques, and electrical hazards. Depending on the nature of the work carried out in the office, there may also be a risk of items falling from height due to improper storage. Accidents could also be caused due to poor housekeeping, human error, and inadequate rest breaks during the working day or between shifts.
Employers owe their employees a duty of care to ensure the working environment is as safe as possible, and the risk of office accidents is minimised, some of the ways in which this can be done include carrying out ergonomic assessments to ensure workstations are properly adjusted, ensuring all employees are fully trained on office safety and emergency procedures, and supporting the physical and emotional wellbeing of employees. Accidents can also be minimised through effective office design and management, such as ensuring there is adequate lighting and signage, enough space for everybody to manoeuvre around the office safely, and a good housekeeping routine in place to prevent slip and trip hazards.
Whilst employers owe a duty of care to keep their employees safe, employees must also play their part in maintaining a safe office environment, this can include:
Taking care of your own health by eating well, getting enough sleep, and moving your body regularly to prevent strains and improve your mental and physical wellbeing
In England and Wales, it is illegal for an employer to dismiss an employee for making an office accident claim. The Employment Rights Act 1996 protects employees from unfair treatment and dismissal when they exercise their right to claim compensation for workplace injuries. The Health and Safety at Work Act 1974 requires employers to ensure the health and safety of their employees. Dismissing an employee for raising health and safety concerns, or for making a claim, would likely be seen as a violation of this duty. Making a claim for a workplace injury can sometimes be considered a protected disclosure under whistleblowing laws if it involves reporting unsafe practices or conditions. The Public Interest Disclosure Act 1998 protects employees who make such disclosures from retaliation.
Phillip Roberts handled my claim in a professional and knowledgable way and I would like to thank him very much for all the work he has done for me.
After my experience using LB 15 years ago and being very impressed I had no hesitation in using them again on a totally different matter and I was not disappointed. Excellent service once again with a successful secondary victim claim.
First Class experience from start to finish with this company.
One hundred percent happy with my claim and the outcome my solicitor was brilliant all through my case.
First Class Service
I was injured in a terrible accident whilst working on a farm, I was left with extensive injuries to my arm which impacted all aspects of my life including my ability to go back to work. Once I had instructed Lanyon Bowdler they instructed medical experts who were able to recommend rehabilitation for me which was arranged, and this meant that I could go back to work and start living independently again. They secured compensation of £45,000 and gave me all the advice and support I needed to accept the offer made.
After a horrible road traffic accident I was left with minimal physical injuries but a significant psychological injury which affected all aspects of my life including my ability to go back to work. Lanyon Bowdler handled my claim whilst also securing crucial rehabilitation for me. They secured £85,000 in compensation for me just after a year after my accident.
After a serious motorbike accident in which my Dad sustained significant head and life changing injuries I instructed Lanyon Bowdler to assist me with making a claim on his behalf. As part of his claim they ensured that he received an appropriate care package to support him in living independently and access to appropriate rehabilitation. They secured for him a settlement of £3.1m together with PPOs for his care and case management for the rest of his life which means that all of his needs can be met.
Dependable, thoughtful and sound advice. Professional, personable and accessible. A stalwart presence with good advice throughout – thank you.
I am very happy with the services. Excellent communication and knowledge. Very professional. Everything was well explained and there was nothing hidden. Highly recommended.
Used Lanyon Bowdler for a personal injury claim regarding a trip in a supermarket. I found the service very helpful and would use again.
From the first contact, the team at Lanyon Bowdler gave a fast & efficient service. They were very friendly & gave me the confidence that I had found the right solicitors. The advice given & the fast responses were beyond my expectations. The matter was resolved in no time at all.
It is a pleasure to act as a case manager for clients represented by the personal injury team at Lanyon Bowdler Solicitors. Lanyon Bowdler PI team are proactive and truly client centred. They understand the clients they represent and work tirelessly to achieve the best they can for them. Through collaborative working we have been able to achieve the best outcomes possible for our clients.
As a case manager I work closely with litigation teams to ensure our clients get the expertise, support and care they need to bring them back to as close to their life pre-injury as possible. This is very often not an easy journey, and balancing the desires of the client to live their best life with collating and presenting the facts of how that life is altered, can be very challenging. Having worked alongside Lanyon Bowdler’s team for many years, I have noted it is always easier to strike this balance, when they are involved.
Having worked with a succession of personal injury specialists at Lanyon Bowdler over the years, I have seen at first hand the top-flight legal expertise that they bring to every case and the commitment to obtaining the absolutely best result for every client. Equally importantly, I am struck by the compassion, empathy and humanity with which every client is treated. They go above and beyond to ensure their clients receive the very best representation.
The team at Lanyon Bowdler show an exceptional knowledge and understanding of their client’s needs, not just in terms of the claim that they lead, but also the emotional and personal experiences that they will have on that journey.
Lanyon Bowdler provide seamless ongoing emotional support, information and guidance to their clients over what may be many years of a PI claim. This significantly helps mitigate the “stress” of a claim for their clients, and in my medicolegal experience puts them way ahead of other legal firms.
Contacted Lanyon Bowdler six months after an injury at work. They offered me several of their services, including no win no fee which I ended up choosing. The solicitor was extremely helpful, was always keeping me updated when there was news and answered promptly when asked for any updates or when I asked any questions. I was very happy with the final settlement and the advice I received proved to be the best for my case. I felt like the extra bit of care was extended to give me a good idea of the options I had to choose from which really helped to inform any decision.
From my initial approach to the final positive outcome I felt my solicitor was expending all his energy to win the case. I was kept informed throughout and was given straightforward advice on how to proceed. The end result was an acceptable outcome and the pay-out was prompt.
Very friendly and quick to respond, highly recommend for anyone looking for legal advice.
I couldn’t be happier with the service I have received over the past six years. I would highly recommend Lanyon Bowdler for legal requirements.
Since dealing with Lanyon Bowdler they have been diligent, efficient and at all times very helpful along with being structured in dealing with matters, fees and clarity on all levels. Thank you.
I was clearly informed of progress step by step. The service you provided was very good.
All work carried out effectively and efficiently.
An excellent service with solicitors that you can talk to and who give you a clear understanding of all necessary legal implications and interpretations.
From start to finish we had excellent service. Friendly, approachable and professional.
Very clear, concise advice and guidance, easy to understand.
Good service provided throughout with clear communication throughout with all options explored.
I can thoroughly recommend the highly professional and supportive service received over the last few months.
Responsive, supportive, approachable, clear and empathetic.
Professional and prompt communication. Supportive and client focused.
Whenever I have had need to contact Lanyon Bowdler I have always received a fast, concise and friendly response.
Definitely would use Lanyon Bowdler again if I need the use of a solicitor.
Smooth and efficient service from very professional firm.
We were particularly impressed with the quality of work, the speed and excellent communication.
Very friendly and approachable. Very good advice
Great Service; Lanyon Bowdler were excellent from the outset. Straightforward and easy process. I just sat back and waited.
Everything has been professional, efficient and courteous throughout and we are very pleased, both with the service and with the eventual outcome of our case. Everything was first class and exceeded our expectations. Thank you again for providing such splendid service. It is really appreciated.
Our Personal Injury Lawyers have been supporting claimants in Work Injury Claims for many years, consistently achieving amazing results for them.
If you have been involved in an office accident resulting in an injury, contact us today to find out how we can help you get the compensation you deserve.
Lanyon Bowdler is a firm of solicitors in Herefordshire, Shropshire, Mid and North Wales. We often work on fixed-fee or No Win No Fee (CFA) basis, meaning the financial stress of the legal process is minimised.
We regularly act for clients on from our offices in Shrewsbury, Bromyard, Hereford, Ludlow, Oswestry, Telford, and Conwy in North Wales. We have helped clients in making Office Accident Claims in Birmingham, Wolverhampton, and Worcester. We can represent you wherever you live in England or Wales.
Contact us today for a free assessment of your case.
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