Acting for Care Homes.

Acting for Care Homes.

Care homes face a unique set of operational challenges, ranging from reputational risks and a duty of care towards residents, through to employment rights and commercial disputes. Running a care home day-to-day is unlike managing any other business.

Lanyon Bowdler appreciates the financial implications of care home cases, as well as the sensitive nature of claims that must not become public knowledge. We welcome all enquiries, from the largest multi-site care home providers in England and Wales, to independent operators, and treat all enquiries with total privacy and confidence.

Our offices are located across Shropshire, Herefordshire and North Wales, and we are proud of our close and long-term relationships with many care home operators in Wales, the West Midlands and the Marches. We are recognised consistently by Chambers UK and Legal 500 for our commercial law services, with Lexcel Accreditation for our excellent client care.

Key Contact

Andrew Pegg heads our Dispute Resolution Team, he acts for a wide range of clients from individuals to national and multi-national companies advising on a wide variety of disputed matters including contracts, negligence, nuisance, insolvency, land and judicial review. Particular sectors include manufacturing, construction and agriculture as well as professional negligence. Recent instructions include a multi-million pound dispute regarding manufacturing machinery and a complex contractual dispute regarding a long and ambiguous supply chain.

Meet the team

Andrew Pegg

Partner

Commercial Dispute Resolution | Disputes & Court Claims

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Care Home Commercial Disputes

Like any business, care homes can encounter commercial disputes. Some examples of the kinds of claims Lanyon Bowdler handle for care home clients include:

● Care Home Premises and Property Law
● Construction of New Care Homes
● Employee Disputes and Employment Law
● Partnership/Shareholder Agreements
● Succession Planning and Partner Disputes/Departures

Where a dispute affects care home property, for example due to failed negotiations on lease renewals or breach of contract on new PFI care home premises, this can jeopardise access to accommodation for residents, including the elderly and clinically vulnerable.

For this reason it is especially important to act quickly on any property-related care home disputes, to resolve disagreements amicably and ensure that you can continue to use the premises to provide sheltered accommodation for vulnerable residents.

Our Care Home Dispute Expertise

If you are in a dispute over the fees or operations of a care home, our Commercial Care Home Dispute Solicitors are here to help.

We Are Here For You

At Lanyon Bowdler we pride ourselves on our unbeatable customer service, which is recognised by our Lexcel Accreditation, as well as our long history of annual recognition by the Legal 500 and Chambers UK. We understand the importance of reputation and will work hard to protect the goodwill of your organisation and brand throughout every case we handle on your behalf.

As part of our service to our clients, we offer a clear fee structure so that you always know the costs associated with your case. Wherever it is possible to do so, we will recover costs from the opposing party and make use of ADR and Commercial Mediation to resolve cases with fewer legal fees.

Care Home Fee Disputes

If you have a dispute regarding care home fees, for example if you have been asked to pay residential fees for a relative whose healthcare needs or financial circumstances mean their place should be NHS-funded, we can also help. We can support you in challenging ongoing care home fees for those who are currently residing in care homes as well as conducting a retrospective review of fees already incurred, whether they have already been paid or remain outstanding.

Find out more about how to challenge or reclaim care home funding in our Services For You pages, or contact us directly to make an enquiry as an individual. We can also act on behalf of care homes in fee disputes, to ensure you receive what you are owed from the relevant party.

Your Care Home Dispute questions answered

What is Lanyon Bowdlers approach to care home commercial disputes?

We are always motivated by protecting your commercial interests, as well as seeking a fair outcome for your case as quickly and effectively as possible. Faster resolution of disputes saves on time and costs, and can often lead to a more favourable result.

At all times, we put you first. We understand that financial interests are only one aspect of your case; there may be reputational risks, resident welfare and continued access to premises, all of which must be taken into account during negotiations.

To encourage faster, mutually agreeable outcomes, we will seek to use Alternative Dispute Resolution (ADR) such as Commercial Mediation as the first route to resolve your case. This not only has financial benefits but can allow cases to be settled behind closed doors, without becoming a matter of public record.

If it is unavoidable or it is considered to be the best course of action, your Lanyon Bowdler legal team will recommend litigation in court. If you choose to proceed in this way, we will mount a robust case and provide representation of the highest standard.

Why should I make Lanyon Bowdler my first call?

We want to work closely with you so that when you need legal advice for a care home commercial dispute, you know who to call and feel able to do so without delay. Our lawyers integrate seamlessly into your organisation, to give you representation that meets and exceeds what you might expect from an in-house team.

Our proven track record of working with clients in the residential, nursing and care home sector is testament to the success of our approach. We bring this experience and expertise to every case and every client so, when you appoint Lanyon Bowdler as your solicitors, you immediately gain the knowledge of every member of our team.

This includes local knowledge in areas across England and Wales, enabling us to offer added value to care homes that play an important role in your local community. This is especially true in our key regions of North Wales, West Midlands and the Marches, but also up and down the country.

Testimonials

What our clients say.

From the first contact, the team at Lanyon Bowdler gave a fast & efficient service. They were very friendly & gave me the confidence that I had found the right solicitors. The advice given & the fast responses were beyond my expectations. The matter was resolved in no time at all.

Martyn

via ReviewSolicitors

Since dealing with Lanyon Bowdler they have been diligent, efficient and at all times very helpful along with being structured in dealing with matters, fees and clarity on all levels. Thank you.

Michael

via ReviewSolicitors

I was clearly informed of progress step by step. The service you provided was very good.

Peter Weston

Shrewsbury

All work carried out effectively and efficiently.

Hubert Jones

via ReviewSolicitors

An excellent service with solicitors that you can talk to and who give you a clear understanding of all necessary legal implications and interpretations.

Eric

via ReviewSolicitors

From start to finish we had excellent service. Friendly, approachable and professional.

Carl Gittins

via ReviewSolicitors

Very clear, concise advice and guidance, easy to understand.

Ian Jamieson

Telford

Good service provided throughout with clear communication throughout with all options explored.

Lee

I can thoroughly recommend the highly professional and supportive service received over the last few months.

Heather

via ReviewSolicitors

Responsive, supportive, approachable, clear and empathetic.

Lisa Thacker

Professional and prompt communication. Supportive and client focused.

Lisa Thacker

Jennifer M Whittall Ltd

Whenever I have had need to contact Lanyon Bowdler I have always received a fast, concise and friendly response.

Lee Mortimer

UK Case Management

Definitely would use Lanyon Bowdler again if I need the use of a solicitor.

Mark Bowkett

via ReviewSolicitors

Smooth and efficient service from very professional firm.

Tim

via ReviewSolicitors

We were particularly impressed with the quality of work, the speed and excellent communication.

Allenby Douglas Ltd

Oswestry

Very friendly and approachable. Very good advice

Ivor Brown

via ReviewSolicitors

Great Service; Lanyon Bowdler were excellent from the outset. Straightforward and easy process. I just sat back and waited.

Paul Rowe

via ReviewSolicitors

Everything has been professional, efficient and courteous throughout and we are very pleased, both with the service and with the eventual outcome of our case. Everything was first class and exceeded our expectations. Thank you again for providing such splendid service. It is really appreciated.

Mr N J & Dr S J Browne

Llanfyllin

Contact Lanyon Bowdler Solicitors Today

If you operate a care home and need legal representation or commercial legal advice, Lanyon Bowdler Solicitors are here for you. We welcome early-stage enquiries, e.g. if you want to make contact now in case you face a dispute at a later date. If you have already encountered a care home commercial dispute, we would urge you to contact us immediately so we can advise you on the appropriate way to proceed.

We will handle your enquiry sensitively behind closed doors, and as far as possible we will work to prevent cases from becoming publicly known. This is one of the major benefits of ADR, which can help to avoid disputes becoming a matter of court record and, in turn, protect your business reputation in a sector where public trust is crucial.

We have offices in Shrewsbury, Bromyard, Conwy, Hereford, Ludlow, Oswestry, and Telford, allowing us to freely act for clients throughout Shropshire, Herefordshire, Mid and North Wales. Our proven track record makes us one of the leading choices for Commercial Care Home Dispute Solicitors in Birmingham, Wolverhampton, and Worcester.

Start your case today: give us a call to talk through your circumstances over the phone or fill in our contact form and a member of our team will contact you to progress your matter.

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