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Kay Kelly

Partner - Head of Clinical/Medical Negligence Team


Kay's Teams

Clinical Negligence


Profile/Experience

Kay heads the clinical/medical negligence team, is a partner and a member of the Accredited Law Society Clinical Negligence Panel. She has over 20 years post qualification experience and in the last few years has specialised solely in clinical negligence cases on behalf of patients and their families. Kay is the training partner for the firm, and handles all applications for training contracts and recruiting trainee solicitors.

Kay has extensive experience in the field to include:-

  • Cerebral palsy and catastrophic brain injury cases
  • Obstetric and Paediatric cases
  • Cosmetic surgery errors
  • Claims arising from negligently performed surgery including cholyectstectomies, sterilisations, vascular surgery, neurological surgery and hip and knee replacements
  • Opthalmic negligence including failure to diagnose glaucoma
  • Oncology and delay in diagnosis of cancer cases
  • Diagnostic and treatment errors by GP and hospital
  • Cases involving spinal injuries and upper & lower limb amputations
  • Fatal accident cases including representation at Inquests

Kay is known for her commitment to ensure that her clients get access to justice, and she has a thorough and forensic approach with an ability to "turn a case around" and maximise damages.

She is a member of the Association of Personal Injury Lawyers and a recognised Senior Litigator and the firm's representative at the Society of Clinical Injury Solicitors.

In 2017, Kay spoke on Sky News following the enquiry into the number of baby deaths at Shrewsbury & Telford Hospital NHS Trust.

Legal 500 & Chambers UK Recommendations

Kay is recognised as a Leading Individual by the 2020 edition of The Legal 500, where the clinical negligence team is recognised as a tier one team in the West Midlands. The directory states that the team 'has a superb reputation across all areas of clinical negligence, with a particular proficiency in handling brain and spinal injury claims'.

Published testimonials in The Legal 500 state:

"Kay Kelly has a wealth of knowledge and experience and  filled us with confidence that she can assist us with all queries and important issues arising with our case. Both she and her associates are always on hand  to deal with any questions".

"Kay Kelly is outstanding and is very approachable and clients love her. She is tenacious, but level-headed. She is also a superb tactician".

Kay is recognised with a Band 1 ranking in the 2019 edition of Chambers UK which states; "Department head Kay Kelly has handled a broad spectrum of cases in this field. She continues to receive a wide range of mandates including delays in diagnosis of cancer and birth injuries. Market commentators highlight her experience and professionalism, saying that "she really fights for her clients."

The directory also says: Kay Kelly regularly assists with an impressive spread of clinical negligence matters, offering particular expertise in complex, high-value birth injury claims. She is additionally adept in cases of psychiatric injury and fatal claims. Clients report that "she has a vast knowledge and utilises it well. She has always been quick to respond and kept us up to date at all times," adding: "She has been wonderful to work with and made us feel like we matter."           

Client Testimonials

We were kept up to date with progress and probate was compleated within the estimated time

- Mr Edwards, Worcester

The understanding of my case, the kindness shown to me and the support given, not only by my solicitor but by his secretary.

- Mrs S Oliver, Shrewsbury

Ed provided utmost confidence throughout the process and I would have no hesitation in recommending him to other clients.

- Mr J Ostler, Hereford

Easy to work with and results are better or more than we expected or were advised. The team were really helpful.

- Six Forward Ltd, Wolverhampton

Helpful and courteous. Took time to explain complex issues.

- Mr J Barrett & Mrs W Barrett, Oswestry

Client Quotes

All staff were polite, efficient and professional. Advice was clear and informative. I like the fact that everyone explained legalities with clarity.

- Mrs L Draycott, Oswestry

Knowledge of all issues regarding house purchase. Used you before four years ago and you're still performing to a high standard.

- Mrs J Ward & Dr J Jenkins, Shrewsbury

Excellent representation in court

- Mr Gibson, Telford

Very personable solicitor who spoke in plain English and was approachable.

- Mr J Hughes, Church Stretton

Patient, knowledgeable and extremely professional

- Ms Groucott, Telford

Latest Case Study

19 Sep 2017

Damages Awarded After Loss of Sperm Samples

C received £20,000 for the failure to properly store and maintain samples of C’s sperm. As a result, C wa...