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Ambulance Negligence.

Ambulance Negligence.

Lanyon Bowdler can help you claim compensation if you have suffered because of ambulance negligence or delays.

  • Legal 500 Tier 1
  • Chambers UK Recommended
  • Medical Negligence Specialists
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  • Legal 500 Tier 1
  • Chambers UK Recommended
  • Medical Negligence Specialists

Ambulance Negligence & Ambulance Delay Compensation Claims

 

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When a medical emergency occurs, we place enormous trust in the speed, skill, and judgement of ambulance crews.

For many people, these professionals provide life-saving care in the most critical of circumstances. However, when that care falls below a reasonable standard, the consequences can be physically, emotionally and financially devastating.

Ambulance negligence can result in missed diagnoses, delayed treatment, or incorrect procedures, often at a time when every second matters. For patients and families affected, the harm caused is traumatic and can feel deeply unjust, particularly when emergency care was sought in good faith.

If you or a loved one have suffered due to ambulance negligence, you may be entitled to pursue a claim for compensation. At Lanyon Bowdler, our expert team is here to support you through that process with compassion, clarity, and complete professionalism.

Our Ambulance Negligence Expertise

Our accredited Ambulance Negligence Solicitors have years of experience in supporting clients. We are a highly awarded law firm, known for consistently achieving great outcomes.

 

Legal 500 & Chambers UK

The Medical Negligence Team is recognised in Tier 1 for the West Midlands in the 2026 edition of Legal 500, which states ‘Lanyon Bowdler handles a wide variety of claims, and is noted for its ongoing representation of families affected by the Shrewsbury and Telford Hospital NHS Trust maternity scandal’. A testimonial reads: ‘The clinical negligence team at Lanyon Bowdler are committed, passionate, compassionate and caring. They take time to fully understand their client’s needs and wishes and provide the necessary support and care to holistically manage their client’s case.’’.

Chambers UK 2026 rank the department in Band 1 in the Midlands and state ‘an impressive practice group with a growing presence across the West Midlands. The team offers specialist advice across the full gamut of clinical negligence mandates, with particular experience in cases of surgical error, delayed diagnosis and failure to supervise those at risk of suicide. The firm is additionally skilled in cases relating to post-surgical negligence, brain injury and fatal claims.’

 

Our Team’s Awards

Lanyon Bowdler were shortlisted at the 2024 Personal Injury Awards for Outstanding Case of the Year, having also been shortlisted for the Team of the Year award in 2022 which they had previously won in 2018.

Department head Beth Heath, won Clinical Negligence Lawyer of the Year in 2022.

The Personal Injury Awards provides a unique opportunity to highlight and celebrate the excellence of individuals and organisations across the sector. The team is both proud and delighted to be recognised.

 

Your Ambulance Negligence Questions Answered

 

How do I prove ambulance negligence?

To bring a successful claim, it must be shown that the care you received fell below the reasonable standard expected of a competent emergency team, and that this caused you avoidable harm. We will help gather the necessary evidence, including medical records, witness statements, and expert reports. Every case is different, but our role is to build the strongest possible claim on your behalf.

 

Can I make an Ambulance Negligence Claim?

You may be able to bring a claim if the emergency care you received was below an acceptable standard and this caused you avoidable harm. Common scenarios that can give rise to a negligence claim include:

  • Delays in dispatching or arriving at the scene of a medical emergency
  • Incorrect categorisation of the emergency call
  • Failure to recognise serious red flag symptoms such as signs of stroke, sepsis, or cardiac arrest
  • Rough handling or unsafe patient movement during treatment or transport
  • Incorrect administration of medication or resuscitation techniques
  • Delay in transporting the patient to hospital, or poor communication with hospital staff

If you are unsure whether what happened to you or your loved one was classed as negligence, our team can talk you through the circumstances in complete confidence.

We also assist families who have lost someone due to substandard emergency care.

What are common outcomes of ambulance negligence?

When critical signs are missed or treatment is delayed, the results can be life-altering. We have supported clients who suffered strokes, permanent nerve damage, sepsis complications, and spinal injuries, all due to avoidable delays or misdiagnosis during emergency care. In some cases, people have also been left with ongoing psychological trauma or loss of independence as a result of these failings.

Can I claim if my loved one died due to ambulance negligence?

If you have lost someone due to failings in emergency medical care, you may be entitled to bring a claim on their behalf. These cases are handled with the utmost sensitivity. Our team can support you through the legal process, and where relevant, help you prepare for or attend an inquest. While we cannot change the outcome, we can help you uncover obtain answers and seek justice for your family member.

Will I need to go to court for my ambulance negligence claim?

Most medical negligence claims are resolved without the need for a court hearing. Where liability is accepted, we will negotiate a settlement on your behalf. However, if the case is more complicated or disputed, we will represent you robustly in court proceedings whilst always keeping your best interests at the heart of everything we do.

How long will the ambulance negligence claim take?

The timescale varies depending on the complexity of your case and whether responsibility is admitted. We’ll always aim to move your case forward as efficiently as possible, and we’ll keep you informed every step of the way. In some cases, we may be able to secure interim payments while your claim is ongoing, to help with care, equipment, or financial loss.

Testimonials

What our clients say.

Navigating medical negligence is exhausting, but having a firm that combines rigorous professional standards with genuine heart made all the difference. We are so grateful for their dedication to justice for our family.

Melissa
via ReviewSolicitors

From our very first meeting, it was clear that we were in capable and caring hands. This was a deeply delicate and complicated case involving significant suffering for both the individual and our entire family.

Melissa
via ReviewSolicitors

The solicitors were brilliant and I was happy with the outcome of the claim.

Emma
via ReviewSolicitors

…(the positive outcome) was down to the professionalism and competency of the Lanyon Bowdler team, and we will be forever grateful.

Anonymous

You have been exceptional in managing my expectations and explaining the processes to me. You have managed to navigate the very difficult and emotional turmoil that I have experienced during the course of this process.

I could not have asked for a more sensitive and thorough approach. I am grateful to you for securing the outcome that we sought, but more than that I am thankful to you for the kindness that you have shown to me.

 

KR
via email

From the first contact, the team at Lanyon Bowdler gave a fast & efficient service. They were very friendly & gave me the confidence that I had found the right solicitors. The advice given & the fast responses were beyond my expectations. The matter was resolved in no time at all.

Martyn
via ReviewSolicitors

I contacted Lanyon Bowdler for advice on a Welsh Redress offer I received after a recent never event incident that happened during my ectopic pregnancy procedure. The advice and service I received from the very first phone call was fantastic. The advice and information from Emma Hart was clear and her approach was professional while being in a friendly manor. I was kept fully aware of what was happening and I am so thankful to her for sorting everything so quick and easy on my behalf. Her service was truly amazing.

Elin
via ReviewSolicitors

Was satisfied with the work they’ve done for my family, my experience with them all was very good and welcoming thank you all involved.

Michele
via ReviewSolicitors

Communication was second to none. Thank you.

Mr G
Telford

Since dealing with Lanyon Bowdler they have been diligent, efficient and at all times very helpful along with being structured in dealing with matters, fees and clarity on all levels. Thank you.

Michael
via ReviewSolicitors

I was clearly informed of progress step by step. The service you provided was very good.

Peter Weston
Shrewsbury

All work carried out effectively and efficiently.

Hubert Jones
via ReviewSolicitors

An excellent service with solicitors that you can talk to and who give you a clear understanding of all necessary legal implications and interpretations.

Eric
via ReviewSolicitors

From start to finish we had excellent service. Friendly, approachable and professional.

Carl Gittins
via ReviewSolicitors

Very clear, concise advice and guidance, easy to understand.

Ian Jamieson
Telford

Over the last seven years I have been represented by Lanyon Bowdler in a clinical negligence case. Throughout this time, I put my complete trust in the firm and they did not let me down.

Darren
via ReviewSolicitors

My solicitor kept me informed on everything in the five years that it took to have a successful claim.

Gill
via ReviewSolicitors

Good service provided throughout with clear communication throughout with all options explored.

Lee

I can thoroughly recommend the highly professional and supportive service received over the last few months.

Heather
via ReviewSolicitors

Responsive, supportive, approachable, clear and empathetic.

Lisa Thacker

Professional and prompt communication. Supportive and client focused.

Lisa Thacker
Jennifer M Whittall Ltd

Whenever I have had need to contact Lanyon Bowdler I have always received a fast, concise and friendly response.

Lee Mortimer
UK Case Management

Definitely would use Lanyon Bowdler again if I need the use of a solicitor.

Mark Bowkett
via ReviewSolicitors

Smooth and efficient service from very professional firm.

Tim
via ReviewSolicitors

We were particularly impressed with the quality of work, the speed and excellent communication.

Allenby Douglas Ltd
Oswestry

Very friendly and approachable. Very good advice

Ivor Brown
via ReviewSolicitors

Great Service; Lanyon Bowdler were excellent from the outset. Straightforward and easy process. I just sat back and waited.

Paul Rowe
via ReviewSolicitors

Our first experience with a medical claim has been made that much more painless by the clear and consistent advice provided to date, thank you.

Peter
via ReviewSolicitors

Everything has been professional, efficient and courteous throughout and we are very pleased, both with the service and with the eventual outcome of our case. Everything was first class and exceeded our expectations. Thank you again for providing such splendid service. It is really appreciated.

Mr N J & Dr S J Browne
Llanfyllin
Accreditations

Our awards and accolades.

Contact Us

If you believe that you or a loved one has been harmed due to ambulance negligence, please know that you are not alone and you don’t have to go through this difficult experience without support. At Lanyon Bowdler, we understand how traumatic and confusing it can be when emergency medical care falls short. Whether you are grappling with unanswered questions, the emotional weight of a distressing incident, or the long-term consequences of delayed or inadequate treatment, our Medical Negligence Lawyers are here to guide you with empathy and clarity.

Our Ambulance Negligence Solicitors will take the time to listen to your story, understand the full extent of your concerns, and explain your legal options in a way that feels clear and manageable. You are never under pressure to make a decision straight away. Our goal is to provide reassurance and honest advice, so you feel empowered to take the next step, when the time is right for you.

Lanyon Bowdler is proud to offer a warm and approachable service, combining legal expertise with genuine care. With offices in Shrewsbury, Bromyard, Conwy, Hereford, Ludlow, Oswestry and Telford, you can feel confident that expert help is always within reach. We are one of the most recognised firms of solicitors in Herefordshire, Shropshire, Mid and North Wales. As a leading law firm, we regularly act for clients on Ambulance Negligence Claims in Birmingham, Wolverhampton, Worcester and across the Midlands. We are happy to represent you, wherever you live in England or Wales.

Please don’t hesitate to get in touch.

 

Our people

Meet the team.

 

 

Beth Heath
Partner
Medical Negligence | Maternity Care Team
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Emma Broomfield
Partner
Medical Negligence | Maternity Care Team
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Laura Weir
Partner
Medical Negligence | Maternity Care Team
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Lucy Small
Partner
Medical Negligence | Maternity Care Team
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Alec Gittus
Legal Costs Administration Apprentice
Personal Injury | Medical Negligence
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Isabella Drummond
Costs Legal Support Assistant
Personal Injury | Medical Negligence
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Lola Williams
Legal Support Assistant
Medical Negligence
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Phoebe Blythin
Legal Support Assistant
Medical Negligence
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Tilly Morgan
Legal Support Assistant
Medical Negligence
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Holly Dodgson
Legal Support Assistant
Medical Negligence
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Rebecca Asquith
Legal Assistant (MCILEX)
Medical Negligence
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Ola Muras
Legal Support Assistant
Medical Negligence
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Emma Hart
Associate Solicitor
Medical Negligence
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Rebecca Wright
Solicitor
Medical Negligence
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Natasha Gibbons
Senior Associate Solicitor
Medical Negligence | Maternity Care Team
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Amy Bills
Associate Solicitor
Medical Negligence | Maternity Care Team
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Claudia Booth
Solicitor
Medical Negligence | Maternity Care Team
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Jessica Gough
Trainee Solicitor
Medical Negligence
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Sarah Martin
Costs Draftsman
Medical Negligence | Personal Injury
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Andrew Morris
Trainee Costs Draftsman
Medical Negligence | Personal Injury
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David Hughes
Senior Associate Costs Manager
Medical Negligence | Personal Injury
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Alicia Johns
Associate Legal Executive (FCILEX)
Medical Negligence | Maternity Care Team
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Kay Kelly
Consultant
Medical Negligence
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Knowledge

Ambulance Negligence Case studies.

Case Study
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In 2004, our client’s husband was told he had small cell carcinoma, an aggressive type of lung cancer with a very poor...
Natasha Gibbons • 18 Mar 2026
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Following expert advice, we were successful in recovering the costs of a course of therapy to help with Mr X’s psychia...
Emma Hart • 29 Jul 2025
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£8 million out of court settlement (lump sum plus lifetime annual payments)...
Emma Broomfield • 23 May 2025
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The events took place in 2016 when a relatively new treatment called thrombectomy (removal of the clot using a catheter)...
Martin Hood • 29 Apr 2025
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Master F had a history of recurrent tonsillitis and in 2020 alone, had suffered with tonsillitis nine times....
Emma Hart • 29 Apr 2025
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Case Study
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Whilst her physical symptoms have since stabilised, she remains emotionally traumatised and this continues to impact her...
Laura Weir • 25 Mar 2025
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Case Study
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In January 2023, Mr Z continued to experience pain and a burning sensation on urination. ...
Emma Hart • 25 Mar 2025
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Case Study
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A life-saving hysterectomy was performed but P subsequently suffered two cardiac arrests and died later that day....
Beth Heath • 25 Mar 2025
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Case Study
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Thankfully, the baby is now five years’ old and developing normally and has been discharged from paediatric services. ...
Laura Weir • 19 Mar 2025
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Case Study
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Lucy appointed a range of expert witnesses who were obviously specialists in their field....
Lucy Small • 18 Feb 2025
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Case Study
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Lanyon Bowdler were able to secure full admissions within six months of instruction and obtained compensation of £10,00...
Emma Hart • 18 Feb 2025
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Case Study
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In August 2020 Lanyon Bowdler obtained a lump sum in damages and periodical payments for life to cover care and case man...
Beth Heath • 26 Feb 2024
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Case Study
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In June 2001, the claimant (C), on the advice of a practice nurse, consulted the defendant GP (D) about her left breast....
Beth Heath • 26 Feb 2024
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Case Study
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The failed diagnosis led the claimant to suffer severe and irreversible brain damage leaving him with the mental age of ...
Beth Heath • 26 Feb 2024
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Case Study
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Lanyon Bowdler settled a claim for two claimants whose newborn daughter tragically died at the Royal Shrewsbury Hospital...
Beth Heath • 26 Feb 2024
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Case Study
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Initially Lanyon Bowdler were instructed in relation to a birth injury claim for N’s son. He suffers with cerebral pal...
Beth Heath • 26 Feb 2024
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Case Study
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In January 1995 the deceased underwent surgery following the discovery of a large ovarian cyst. During the course of the...
Beth Heath • 26 Feb 2024
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Case Study
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Throughout year 11 at secondary school the claimant had complained of headaches with vomiting, tinnitus in one ear and d...
Beth Heath • 26 Feb 2024
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Case Study
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A split trial was ordered. Breach of duty and particularly the central issue of whether the Radiologist had acted neglig...
Beth Heath • 26 Feb 2024
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Case Study
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Mrs G had attended her GP with abdominal pain and bowel related symptoms. Blood results also showed low iron levels....
Beth Heath • 26 Feb 2024
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Case Study
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X-rays were said not to show any fractures but there appeared to be some translation at the metacarpophalangeal joint. ...
Beth Heath • 26 Feb 2024
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Case Study
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We obtained our client’s medical records and took a detailed statement from her. The records were collated and analyse...
Beth Heath • 26 Feb 2024
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Case Study
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The Consultant failed to heed the advice of the Pathologist, suspicious of the findings of the biopsy and unhappy with t...
Beth Heath • 26 Feb 2024
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Case Study
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The injury to the bile duct caused the claimant to develop acute jaundice and it was necessary for her to undergo open r...
Beth Heath • 26 Feb 2024
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Case Study
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This was a very difficult case for his widow to pursue. However, she wanted to get answers to the questions how and why ...
Beth Heath • 26 Feb 2024
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Case Study
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C wanted to preserve his semen because of his desire to have a family in the future and as such entered an arrangement w...
Beth Heath • 26 Feb 2024
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Case Study
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The claimant contacted Lanyon Bowdler in October 2011 in respect of a possible negligence claim and to seek representati...
Beth Heath • 26 Feb 2024
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Case Study
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Our client had been a HGV Driver since the 1960s and even before then had always driven vehicles since he left school. A...
Beth Heath • 26 Feb 2024
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Case Study
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A fatal claim by the widower on behalf of himself and three dependent children following the death of his wife of multi-...
Beth Heath • 26 Feb 2024
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Case Study
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C suffered numerous problems postoperatively and in particular the outer corner of her right eye became red and swollen ...
Beth Heath • 26 Feb 2024
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Case Study
Red sky over mountains
The claimant alleged that if the treatment had been undertaken in November 2001, the procedure would have been more stra...
Beth Heath • 26 Feb 2024
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Case Study
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In September 2020 Lanyon Bowdler successfully settled the case brought on behalf of the widow and infant son of the late...
Beth Heath • 26 Feb 2024
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Case Study
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During his stay in hospital he developed symptoms of infection to include urinary retention, increased temperature and s...
Beth Heath • 26 Feb 2024
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Case Study
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Lanyon Bowdler’s clinical negligence team settled a tragic case for C relating to the stillbirth of her son in January...
Beth Heath • 26 Feb 2024
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Case Study
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The records confirm that when attempting to elevate the roots of UR7, UR8 was accidentally extracted as well....
Beth Heath • 26 Feb 2024
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Case Study
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Following abnormalities identified on a routine smear test, the claimant opted to undergo a hysterectomy....
Beth Heath • 26 Feb 2024
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Case Study
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Proceedings were issued on 26 March 2009 and the case continued to be defended by D after service of the schedule of los...
Beth Heath • 26 Feb 2024
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Case Study
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As a result of the operation the claimant was significantly disabled. She continued to work but with difficulty and her ...
Beth Heath • 26 Feb 2024
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Case Study
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G’s instructions were that a 20 week scan carried out during her pregnancy failed to detect serious birth defects that...
Beth Heath • 26 Feb 2024
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Case Study
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During an operation an injury was caused to the claimant’s bladder but it was not identified or repaired. ...
Beth Heath • 26 Feb 2024
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Case Study
Red sky over mountains
A claim arising out of the wrongful birth of twin daughters who tragically passed away aged only 8 and 16 months respect...
Beth Heath • 26 Feb 2024
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Case Study
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Our client's wife died at the Royal Shrewsbury Hospital in March 1998 after being diagnosed with cervical cancer five ye...
Beth Heath • 26 Feb 2024
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Case Study
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The Trust’s Serious Incident Investigation Report revealed significant failings in care....
Laura Weir • 01 Feb 2024
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Case Study
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The claim arose out of failures by the breast clinic to carry out a core biopsy on presentation, causing a delay of 14 m...
Beth Heath • 01 Aug 2023
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Case Study
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This is a true example of working collaboratively with the NHS Resolution to reach timely settlement and should be repli...
Laura Weir • 27 Jul 2023
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Case Study
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Throughout this pregnancy, Mrs XD developed a strong instinct that something would go wrong with the second twin if deli...
Beth Heath • 18 Jul 2023
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Case Study
Close up of flower
Mr L originally presented to Shrewsbury and Telford Hospital NHS Trust (SaTH) in 2011 with suspected kidney stones....
Laura Weir • 18 Jul 2023
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Case Study
Close up of grasses and flowers
Cauda Equina Syndrome requires emergency hospital admission and may require emergency surgery, because the longer it goe...
Laura Weir • 18 Jul 2023
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Knowledge

Ambulance Negligence Articles & Podcasts.

Blog

Bowel Cancer Awareness Month 2026

As April is Bowel Cancer Awareness Month, I thought it prudent to highlight some of the information surrounding bow...
Rebecca Asquith • 15 Apr 2026
Blog

What is Sepsis?

Sepsis arises when the body responds to an infection and in doing so, injures its own tissues and organs, causing t...
Ola Muras • 27 Mar 2026
Blog

How Should the Law Compensate Someone Whose...

This difficult question sat at the centre of the recent Supreme Court decision in CCC v Sheffield Teaching Hospital...
Jessica Gough • 24 Mar 2026
Case Study
Lanyon Bowdler case study icon
In 2004, our client’s husband was told he had small cell carcinoma, an aggressive type of lung cancer with a very poor...
Natasha Gibbons • 18 Mar 2026
Learn more
Learn more
Blog

Ovarian Cancer Awareness Month: March 2026

As March is Ovarian Cancer Awareness Month, it is important to highlight some of the key information surrounding th...
Holly Dodgson • 02 Mar 2026
Blog

National Heart Awareness Month: A Different...

February marks National Heart Awareness Month, a time dedicated to shining a light on the health of the organ that ...
Phoebe Blythin • 12 Feb 2026
Blog

The Future of Cervical Screening

Cervical screening has long been a vital tool in preventing cervical cancer, helping to detect abnormal changes in ...
Natasha Gibbons • 06 Feb 2026
Podcast icon Podcast

The Role of a Deputy for a Brain Injured Client and Why One is Needed: Lucy Speed, Anna Redding and Kathy Chilton

Anna Redding and Kathy Chilton explore what a deputy does by putting questions to Court of Protection solicitor Lucy Spe...
Published • 17 Dec 2025
Blog

National Maternity Investigation: Interim R...

Safer maternity care has never been far from the news for a number of years. Notably, Donna Ockenden’s report into ...
Rebecca Asquith • 10 Dec 2025
Blog

AI – Is It an Alternative to Your Own Words...

AI powered chatbots are fast becoming an increasingly popular aid in many different areas. Whilst there are undoubt...
Rebecca Asquith • 11 Nov 2025
Blog

Growing Risks of Serious Injury During Chil...

In most situations, childbirth is a happy time, but for an increasing number of women, it can lead to serious physi...
Amy Bills • 05 Nov 2025
Blog

Breast Cancer Awareness Month: October 2025...

October marks Breast Cancer Awareness month, which is dedicated to raising awareness of this specific cancer that h...
Alicia Johns • 10 Oct 2025
Accreditations

Our awards and accolades.

Contact us

Get in touch.

 

 

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