Lanyon Bowdler Our Values
Our people, your team, working together using our legal skills to make a difference to people in our communities, helping them meet challenges and achieve fairness, justice, and peace of mind.
Our Values - What our Clients See
Caring
- We care about the quality of our work; and care deeply about the outcome.
- We care about the environment and take steps to protect the natural world.
- We treat people fairly and with respect, remaining calm and courteous even in challenging circumstances.
- We are eager to help others, pay attention to detail, and are consistent.
Approachable
- We are friendly and easy to talk to.
- We have integrity and are fair and appropriate in our dealings with each other and third parties.
- We will communicate appropriately and return calls in a timely manner.
Professional
- As professional advisors, we understand that working with our clients is better than just working for them.
- We will take the time to understand their individual needs.
- We will deliver work outcomes to agreed quality standards and timescales.
- We present ourselves as knowledgeable, calm and courteous.
Expert
- We know the law, we have great experience and results.
- We pride ourselves on the deep sector and service knowledge we have as a firm.
- We provide our clients with access to highly experienced and specialist legal practitioners.
- Clients experience our commitment to excellence in everything we do; the right advice, building enduring relationships and a proactive and highly responsive service.
Supportive
- We develop a real understanding of our clients' needs, concerns and priorities.
- We have integrity and are fair and appropriate in our dealings with each other and third parties.
- We are proud to be problem solvers.
Our Values - What our Staff See
Caring
- We are passionate about our clients’ success; we are tenacious in protecting our clients’ interests.
- We look after our colleagues.
- Our people care about the work they do, the clients they work with and the outcomes they deliver.
- We have a strong social ethic that sits at the heart of all that we do.
- We care and are protective of our brand; we are willing to take ownership of issues.
Approachable
- We develop long lasting and trusted relationships.
- We build good relationships with our colleagues, and create strong teams in which confidence can grow and ideas can flow.
- We grow by breaking down barriers and creating an environment of trust.
Professional
- We strive for excellence in all that we do, and strive to go the extra mile.
- We have a strong work ethic and take pride in our work.
- We take responsibility for our actions, and learn from our mistakes.
- We are self-motivated and encourage each other to be the best.
- We understand the importance of appearance and will dress appropriately.
Expert
- We improve our performance continually and stress the importance of quality and productivity.
- We deliver great client service and strive to deliver the highest quality advice and support to our clients.
- We are committed to learning, developing and improving. We want to be the best we can be.
Supportive
- We listen, empathise and act accordingly.
- We strive to create a happy and supportive working environment.
- We work as a team, supporting each other and sharing knowledge and information.
- We like and respect the people we work with (co-workers, managers, clients) and genuinely enjoy helping one another succeed.