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Phyllis Smith

Senior Litigation Assistant - Personal Injury Claims Team


Phyllis's Teams

Personal Injury


Profile/Experience

Phyllis works as a senior litigation assistant in the personal injury department. She has worked in the legal profession since 1968 and worked her way up to the position of senior litigation assistant. Phyllis has been able to gain a varied legal knowledge as she has worked in all areas of a solicitor's office.

Whilst working as a senior litigation assistant for Neil Lorimer, Phyllis has assisted in many catastrophic personal injury and clinical negligence cases. These have included fatal and major head injury claims. Phyllis is the first point of contact for new clients to the department, and assists in the day to day running of the files. Phyllis is also heavily involved in the costing of files.

Client Quotes

When the lawyer handling my case was not available, his assistant handled the situation very well and kept us informed through to completion.

- Mr P Joyner & Mrs J Joyner, Bromyard

Very polite members of staff, took the time to explain everything to us.

- Mr R Wilford & Mrs J Wilford, Bromyard

Quality of care and sensitivity.

- Mrs C Shuker, Shrewsbury

Natasha Gibbons was very easy to talk to, I felt at ease with her, and she always kept me up to date with the case. She has provided excellent service throughout.

- Mrs C Roberts, Gwynedd

The people we dealt with from the start. Email contact was good and any visits to the Hereford office was productive, easy and a pleasure.

- Mr J Campbell & Mrs M Campbell, Ledbury