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Phyllis Smith

Senior Litigation Assistant - Personal Injury Claims Team


Phyllis's Teams

Personal Injury


Profile/Experience

Phyllis works as a senior litigation assistant in the personal injury department. She has worked in the legal profession since 1968 and worked her way up to the position of senior litigation assistant. Phyllis has been able to gain a varied legal knowledge as she has worked in all areas of a solicitor's office.

Whilst working as a senior litigation assistant for Neil Lorimer, Phyllis has assisted in many catastrophic personal injury and clinical negligence cases. These have included fatal and major head injury claims. Phyllis is the first point of contact for new clients to the department, and assists in the day to day running of the files. Phyllis is also heavily involved in the costing of files.

Client Testimonials

You do what you say you are going to do within an estimated timescale

- Mrs Lewis, Bromyard

He was great, he listened and suggested the best course of action - thank you.

- Mr T Graves, Shrewsbury

They simplified the appeal process for me considerably

- Mr Griffiths

Ed clearly pays attention to detail and most importantly was diligent in ensuring my interests were best catered for. 

- Mr J Ostler, Hereford

Very personable solicitor who spoke in plain English and was approachable.

- Mr J Hughes, Church Stretton

Client Quotes

She replied to my emails and concerns almost immediately, including evenings and weekends!

- Mrs E Turner, Hereford

Very quick at sorting our Wills. He was great to deal with, nice guy!

- Mr L Onions & Mrs E Onions, Craven Arms

We were kept up to date with progress and probate was compleated within the estimated time

- Mr Edwards, Worcester

Communication surrounding my injury claim was excellent with other departments within the firm.

- Mrs L Dowbiggin, Much Wenlock

Ed clearly pays attention to detail and most importantly was diligent in ensuring my interests were best catered for. 

- Mr J Ostler, Hereford

Latest Case Study

15 May 2019

Amputation of left leg settles for just under £1million

A claimant from Telford, received just under £1 million in

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