Taxi Accidents.

If you've been injured in a taxi accident, contact our team of Personal Injury Solicitors who are here to help.

  • Ranked by Legal 500 & Chambers UK
  • Free Initial Consultation
  • Video Appointments Available
  • Ranked by Legal 500 & Chambers UK
  • Free Initial Consultation
  • Video Appointments Available

Uber, Cab & Taxi Accident Compensation Claims.

Being involved in an accident involving a taxi or minicab can be a frightening and confusing experience.

Whether you were a passenger placing your trust in a professional driver, or another road user unexpectedly caught up in a collision, the physical and emotional consequences can be deeply unsettling.

At Lanyon Bowdler, we understand how disruptive these incidents can be to everyday life. From dealing with injuries and medical treatment to facing time off work or reduced mobility, the aftermath can feel overwhelming. Our team of dedicated personal injury solicitors is here to guide you through this challenging time.

You may be feeling anxious about what happens next, especially if you’re unsure who was at fault or whether you have a valid claim. Many people feel daunted by the idea of seeking compensation, particularly when facing large taxi companies or ride-sharing platforms.

With decades of experience handling road traffic accident claims, including those involving taxis and private hire vehicles, we are well-placed to support you every step of the way. Our focus is on listening to your story, understanding your circumstances, and ensuring your voice is heard.

Every client we represent is treated with compassion, professionalism, and respect. As recognised experts in personal injury law by Legal 500 and Chambers UK, you can trust us to provide the clear legal advice and strong representation you need to move forward with confidence.

Our Expertise in Taxi Accident Claims

The team of Taxi Accident Compensation Solicitors at Lanyon Bowdler is proud to offer top-tier legal advice and representation to those injured in a taxi accident.

How can we help?

At Lanyon Bowdler, we recognise that every accident involving a taxi or minicab case is unique, with its own set of circumstances and challenges. Whether your injury was sustained while travelling in a black cab, a private hire vehicle, or a ride-sharing service such as Uber, we have the knowledge and experience to help you navigate your claim with confidence.

Our Taxi Accident Compensation Solicitors are well-versed in the specific considerations that come with taxi-related incidents, such as identifying the correct insurance party, assessing whether driver negligence played a role, and dealing with private hire operators.

What sets us apart is not only our legal expertise, but our commitment to the people we represent. From the moment you first contact us, you’ll find a team that listens, takes the time to understand what you’re going through, and works with determination to protect your interests. We are here to secure the compensation you need, not just for the injury itself, but for your ongoing recovery, financial stability, and peace of mind.

Legal 500 & Chambers UK Recommendations

The 2025 edition of Legal 500 acknowledges: ‘Lanyon Bowdler provides a client-focused and highly responsive service, ensuring individuals receive the support and guidance they need after a serious road traffic accident. Their collaborative approach with medical professionals and rehabilitation specialists ensures the best possible outcome for their clients.’

A previous edition of Chambers UK describes Lanyon Bowdler as a “very well-established, well-known Shropshire firm,” with a market insider noting: “This full-service firm is recognised across the Midlands and beyond for its outstanding work in personal injury claims. The team is highly regarded for its expertise in handling serious road traffic accident cases, ensuring clients receive the compensation and rehabilitation support they need to move forward with their lives.”

Your Taxi Accident Compensation Questions Answered

Am I eligible to make a claim after a taxi accident?

If you’ve been injured in a taxi accident that wasn’t your fault, you are likely to be eligible to make a claim. This applies whether you were a passenger in the taxi, a pedestrian, or another road user involved in the collision.

As a passenger, you are almost never considered to be at fault. Even if the cause of the accident is unclear or being disputed between drivers, you still have the right to seek compensation for your injuries.

We understand that the aftermath of an accident can be confusing, especially when it comes to knowing who is responsible. Our specialist lawyers will listen carefully to your account, gather the necessary evidence, and guide you through the next steps with practical, supportive advice.

What compensation can I expect for a taxi accident?

Compensation for your taxi-related injuries will be based on the Judicial College Guidelines, which outline ranges of compensation based on the type and severity of the injury.

Additional compensation depends on how your injuries have affected your life. This includes time off work, medical treatment, and any future care or support you might need.

We’ll take the time to understand the full impact of the accident and gather the evidence needed to support your claim. Our solicitors will make sure that nothing is overlooked, so your compensation reflects both your immediate needs and longer-term recovery.

What evidence do I need to support a taxi accident claim?

After a taxi accident, useful information includes:

  • Medical records showing the nature and extent of your injuries
  • Contact details for witnesses
  • Photos of the vehicles, damage, and the scene
  • Dash cam or CCTV footage, if available
  • The taxi registration and driver’s details
  • Receipts or records showing financial losses (e.g. travel, treatment, time off work)

Strong evidence helps us build the best possible case on your behalf. Even if you didn’t collect everything at the time, we can help gather what’s needed. Our team knows how to build a clear picture of what happened and how it has affected you.

How do the whiplash reforms affect taxi accident compensation?

The Whiplash Reforms, introduced in 2021, changed how compensation is awarded for minor soft tissue injuries, including whiplash, in road traffic accidents. If your injury is valued under £5,000 and you were driving or in a private vehicle, your claim may need to go through the Official Injury Claim (OIC) portal.

However, passengers in taxis are often treated differently. If you were in a licensed taxi or ride-hailing vehicle, your claim is more likely to be handled outside the OIC process, especially if there are multiple injuries or longer recovery times. We will assess your situation carefully and advise on the most suitable route to pursue the compensation you deserve.

What types of taxi accident injuries can I claim for?

Taxi accidents can result in a wide range of injuries, from relatively minor to life-changing. These might include:

Whether your injuries are physical, emotional, or a combination of both, you may be entitled to claim compensation. Even if you weren’t wearing a seatbelt and the accident seemed low impact, the effects can still be significant, particularly if your ability to work, travel, or enjoy everyday activities has been affected.

We will make sure your injuries are properly assessed and that any long-term impact on your life is fully taken into account as part of your claim.

What should I do after a taxi accident?

Your health and safety should always come first, so seek medical attention straight away, even if your injuries seem minor. Prompt treatment also helps support your claim later on.

If you’re able to, try to gather details at the scene. This can include the registration number of the vehicle, the driver’s name, contact information for any witnesses, and photos of the vehicles and surroundings. If the accident involved another car, those details are important too.

Many taxis now use dash cams, so it’s also worth asking whether any footage is available. Keep hold of any receipts, medical records, or correspondence related to your injuries or losses. And if you didn’t collect this information at the time, don’t worry, we can still help build a strong claim.

Can I claim if the taxi driver was at fault?

Yes, if your injuries were caused by the actions or negligence of the driver of your taxi or minicab, you can bring a claim against them. This includes situations where the driver was speeding, driving carelessly, using a mobile phone, or failed to follow the Highway Code.

Taxi drivers owe a legal duty of care to their passengers and to other road users. If that duty is breached and you are injured as a result, the driver’s insurance should cover your compensation.

We will help gather the evidence needed to show what happened and make sure your case is handled with care and professionalism from start to finish.

Can I make a claim if I was injured in an Uber or other ride-hailing service?

Yes, you can. If you were injured while travelling in an Uber or similar ride-hailing service, you may still be entitled to claim compensation, just as you would in a traditional taxi accident.

Ride-share drivers must have the appropriate insurance in place, and they are held to the same duty of care as any professional driver. Whether the fault lies with your driver or another vehicle, we can help establish who is responsible and pursue a claim on your behalf.

These cases can involve additional steps when dealing with app-based platforms, but our team is experienced in handling them and will guide you through every stage.

How long will a taxi accident claim take?

The time it takes to settle a taxi accident claim can vary. Straightforward cases, where the other party admits fault and injuries are clear, may resolve within a few months. More complex claims, especially those involving serious injuries or disputed liability, can take longer.

We will always aim to move your claim forward efficiently, keeping you updated at every stage. Our focus is on securing the best possible outcome for you, not rushing to a settlement that doesn’t reflect the true impact of your injuries.

Can I still claim if the driver was uninsured or untraceable?

Yes, you can. If the taxi driver or another driver involved was uninsured, or if they fled the scene and cannot be identified, you may still be able to claim through the Motor Insurers’ Bureau (MIB).

The MIB exists to compensate victims of uninsured or untraced drivers. These claims can be slightly more complex, but our solicitors are experienced in handling them and will ensure everything is done correctly from the outset.

You still have the right to pursue justice, even if the driver responsible cannot be located or insured.

Testimonials

What our clients say.

I was injured in a terrible accident whilst working on a farm, I was left with extensive injuries to my arm which impacted all aspects of my life including my ability to go back to work. Once I had instructed Lanyon Bowdler they instructed medical experts who were able to recommend rehabilitation for me which was arranged, and this meant that I could go back to work and start living independently again. They secured compensation of £45,000 and gave me all the advice and support I needed to accept the offer made.

M Griffin
Birmingham

After a horrible road traffic accident I was left with minimal physical injuries but a significant psychological injury which affected all aspects of my life including my ability to go back to work.  Lanyon Bowdler handled my claim whilst also securing crucial rehabilitation for me.  They secured £85,000 in compensation for me just after a year after my accident.

Matthew Woodward
Bristol

After a serious motorbike accident in which my Dad sustained significant head and life changing injuries I instructed Lanyon Bowdler to assist me with making a claim on his behalf. As part of his claim they ensured that he received an appropriate care package to support him in living independently and access to appropriate rehabilitation. They secured for him a settlement of £3.1m together with PPOs for his care and case management for the rest of his life which means that all of his needs can be met.

Sam
Worcester

Dependable, thoughtful and sound advice. Professional, personable and accessible. A stalwart presence with good advice throughout – thank you.

Anonymous
via ReviewSolicitors

I am very happy with the services. Excellent communication and knowledge. Very professional. Everything was well explained and there was nothing hidden. Highly recommended.

Vladimir
via ReviewSolicitors

Used Lanyon Bowdler for a personal injury claim regarding a trip in a supermarket. I found the service very helpful and would use again.

Margaret
via ReviewSolicitors

From the first contact, the team at Lanyon Bowdler gave a fast & efficient service. They were very friendly & gave me the confidence that I had found the right solicitors. The advice given & the fast responses were beyond my expectations. The matter was resolved in no time at all.

Martyn
via ReviewSolicitors

It is a pleasure to act as a case manager for clients represented by the personal injury team at Lanyon Bowdler Solicitors. Lanyon Bowdler PI team are proactive and truly client centred. They understand the clients they represent and work tirelessly to achieve the best they can for them. Through collaborative working we have been able to achieve the best outcomes possible for our clients.

Rachel Dodwell
Community Case Management Services Ltd

As a case manager I work closely with litigation teams to ensure our clients get the expertise, support and care they need to bring them back to as close to their life pre-injury as possible. This is very often not an easy journey, and balancing the desires of the client to live their best life with collating and presenting the facts of how that life is altered, can be very challenging. Having worked alongside Lanyon Bowdler’s team for many years, I have noted it is always easier to strike this balance, when they are involved.

Shelley Lewis
AJ Case Management

Having worked with a succession of personal injury specialists at Lanyon Bowdler over the years, I have seen at first hand the top-flight legal expertise that they bring to every case and the commitment to obtaining the absolutely best result for every client. Equally importantly, I am struck by the compassion, empathy and humanity with which every client is treated. They go above and beyond to ensure their clients receive the very best representation.

Anthony Reddiford
Guildhall Chambers

The team at Lanyon Bowdler show an exceptional knowledge and understanding of their client’s needs, not just in terms of the claim that they lead, but also the emotional and personal experiences that they will have on that journey.

Jenny Whittall
JMW Ltd

Lanyon Bowdler provide seamless ongoing emotional support, information and guidance to their clients over what may be many years of a PI claim. This significantly helps mitigate the “stress” of a claim for their clients, and in my medicolegal experience puts them way ahead of other legal firms.

Professor Tony Elliott
Director UK Centre for Medico-Legal Studies

Contacted Lanyon Bowdler six months after an injury at work. They offered me several of their services, including no win no fee which I ended up choosing. The solicitor was extremely helpful, was always keeping me updated when there was news and answered promptly when asked for any updates or when I asked any questions. I was very happy with the final settlement and the advice I received proved to be the best for my case. I felt like the extra bit of care was extended to give me a good idea of the options I had to choose from which really helped to inform any decision.

Matthew
via ReviewSolicitors

From my initial approach to the final positive outcome I felt my solicitor was expending all his energy to win the case. I was kept informed throughout and was given straightforward advice on how to proceed. The end result was an acceptable outcome and the pay-out was prompt.

Eric
via ReviewSolicitors

Very friendly and quick to respond, highly recommend for anyone looking for legal advice.

Anonymous
via ReviewSolicitors

I couldn’t be happier with the service I have received over the past six years. I would highly recommend Lanyon Bowdler for legal requirements.

Jayne
via ReviewSolicitors

Since dealing with Lanyon Bowdler they have been diligent, efficient and at all times very helpful along with being structured in dealing with matters, fees and clarity on all levels. Thank you.

Michael
via ReviewSolicitors

I was clearly informed of progress step by step. The service you provided was very good.

Peter Weston
Shrewsbury

All work carried out effectively and efficiently.

Hubert Jones
via ReviewSolicitors

An excellent service with solicitors that you can talk to and who give you a clear understanding of all necessary legal implications and interpretations.

Eric
via ReviewSolicitors

From start to finish we had excellent service. Friendly, approachable and professional.

Carl Gittins
via ReviewSolicitors

Very clear, concise advice and guidance, easy to understand.

Ian Jamieson
Telford

Good service provided throughout with clear communication throughout with all options explored.

Lee

I can thoroughly recommend the highly professional and supportive service received over the last few months.

Heather
via ReviewSolicitors

Responsive, supportive, approachable, clear and empathetic.

Lisa Thacker

Professional and prompt communication. Supportive and client focused.

Lisa Thacker
Jennifer M Whittall Ltd

Whenever I have had need to contact Lanyon Bowdler I have always received a fast, concise and friendly response.

Lee Mortimer
UK Case Management

Definitely would use Lanyon Bowdler again if I need the use of a solicitor.

Mark Bowkett
via ReviewSolicitors

Smooth and efficient service from very professional firm.

Tim
via ReviewSolicitors

We were particularly impressed with the quality of work, the speed and excellent communication.

Allenby Douglas Ltd
Oswestry

Very friendly and approachable. Very good advice

Ivor Brown
via ReviewSolicitors

Great Service; Lanyon Bowdler were excellent from the outset. Straightforward and easy process. I just sat back and waited.

Paul Rowe
via ReviewSolicitors

Everything has been professional, efficient and courteous throughout and we are very pleased, both with the service and with the eventual outcome of our case. Everything was first class and exceeded our expectations. Thank you again for providing such splendid service. It is really appreciated.

Mr N J & Dr S J Browne
Llanfyllin

Contact our Taxi Accident Solicitors

If you’ve been injured in an accident which involved a taxi or minicab and are unsure where to turn, we’re here to help. Whether your injuries are minor or life-changing, you deserve expert legal support from a team that listens, cares, and puts your best interests first.

At Lanyon Bowdler, we understand how disruptive an accident can be, not just physically, but emotionally and financially too. Our dedicated personal injury solicitors will guide you through every step of a road traffic accident claim with compassion and clarity, always working to secure the compensation you need to move forward with confidence.

We act on a no win, no fee basis for personal injury claims, so there is no financial risk for you. You can speak to us without obligation and with complete peace of mind.

With offices in Shrewsbury, Bromyard, Hereford, Ludlow, Oswestry, Telford, and Conwy in North Wales, we support clients throughout Shropshire, Herefordshire, Mid and North Wales. We are one the leading team of solicitors for Taxi Accident Claims in Birmingham, Wolverhampton, Worcester, and across the Midlands, and we are also able to act for you if you live anywhere in England and Wales.

Please get in touch with our team today, or complete our online enquiry form. We listen and we care.

Our people

Meet the team.

Dawn Humphries
Partner
Personal Injury
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Debbie Humphries
Partner
Personal Injury
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Karen Clarke
Partner
Personal Injury
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Phillip Roberts
Partner
Personal Injury
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Isabella Drummond
Paralegal Apprentice
Personal Injury | Medical Negligence
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Amanda Clarke
Legal Support Assistant
Personal Injury
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Helen Gale
Legal Support Assistant
Personal Injury
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Kelly Gibbons
Legal Support Assistant
Personal Injury
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Amy Burgoyne
Legal Support Assistant
Personal Injury
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Phyllis Smith
Senior Litigation Assistant
Personal Injury
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Alexander Spanner
Associate Solicitor
Personal Injury
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Morgan Thompson
Legal Support Assistant
Personal Injury
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Cameron Petch
Legal Support Assistant
Personal Injury
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Sarah Martin
Costs Draftsman
Medical Negligence | Personal Injury
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Jane Miles
Associate Solicitor
Personal Injury
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Andrew Morris
Trainee Costs Draftsman
Medical Negligence | Personal Injury
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Miriam Homer
Solicitor
Personal Injury
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David Hughes
Senior Associate Costs Manager
Medical Negligence | Personal Injury
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