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Accident & Injury Abroad Compensation & Holiday Accident Claims


If you’ve had an accident whilst working or travelling abroad, and you feel that someone else is at fault, talk to our accident abroad solicitors today.

The team of personal injury solicitors here at Lanyon Bowdler have a wealth of knowledge and experience helping clients make international personal injury claims.

We are proud of our reputation as being highly professional, yet friendly and approachable, and we have an excellent track record of helping our clients claim the maximum amount of compensation for their injuries.

Suffering an accident at any time is stressful enough, but if an incident occurs while you are in a foreign country, the negative impact on your life is likely to be heightened.

If something like this happens to you, and someone else is liable, it’s important to have a highly skilled legal team by your side.

Types of Accident Abroad Claims

Our personal injury experts have wide ranging experience handling incidents, such as:

How Will Lanyon Bowdler Help Make a Holiday or Accident Claim?

Our team of experienced lawyers will guide you through the process in a sensitive way to ensure you claim the compensation you deserve.

We’ll help you to understand if you have the legal basis for a case, and if so, we’ll assist you to gather all the necessary information to make a successful claim.

We’ll provide you with a free initial consultation so you can ask any questions you may have and so that we can fully understand the details of what’s happened to you.

Our Holiday Accidents Claims Expertise

Many people don’t realise that they are eligible for compensation even when an accident takes place on foreign soil. The specialist personal injury lawyers here at Lanyon Bowdler are vastly experienced and have a track record of success supporting clients who have been injured abroad.

One of the reasons for our success is the large number of contacts our personal injury claims solicitors have developed across Europe and beyond.

Neil Lorimer, partner in the personal injury department here at Lanyon Bowdler, is a member of PEOPIL (Pan European Organisation of Personal Injury Lawyers), as is associate solicitor Louise Howard. They have acted on behalf of clients who have suffered injuries in many different locations worldwide.

It may seem like claiming compensation for an accident or illness abroad is hugely complicated, with different laws and languages adding to the confusion, but our specialists are experienced in dealing with these types of claims, and will liaise with all the necessary organisations involved on your behalf.

Claiming Compensation for an Accident Abroad

In the first instance, it will need to be established whether your claim for compensation can be brought in the jurisdiction of the Court of England and Wales.

Where an accident occurs in another country there are certain rules to establish whether you can bring the case within the Court of England and Wales. Until the end of the Brexit transition period on 31 December 2020, European Law can still be relied upon to establish jurisdiction. 

Lanyon Bowdler’s personal injury specialists have supported people who have been involved in accidents in Australia, the USA, Thailand, India, and beyond, so are well-versed in the intricacies of dealing with claims in foreign countries.

The specialist solicitors here at Lanyon Bowdler will be able to advise whether your holiday can legally be defined as a package - and what the best way forward will be to claim the maximum amount of accident abroad compensation.

It is likely that the law of the country where the accident took place will apply to some aspects of your case. This can mean you only have a year - or sometimes even less - to bring the claim to the courts, so it is really important to speak to a solicitor as soon as you can once you are back home. Which law applies to the case also requires careful consideration as there are a number of exceptions to the general rule. 

In some cases, advice may be needed from a foreign lawyer, and our specialists have excellent relationships with expert lawyers from all over the world who will be able to help with your claim.

Holiday Accident & Injury Compensation Claims

Holidays are precious, and we understand the huge disappointment when a holiday is ruined due to accident or illness, through no fault of your own.

Unfortunately, we cannot of course recreate your perfect holiday, but we can take care of a compensation claim for you - helping to pay for damages and any medical fees relating to your accident or illness.

If you are injured or become ill while on a package holiday, you may be protected by The Package Travel and Linked Travel Arrangements Regulations 2018 and/or The Package Travel and Linked Travel Arrangements (Amendment) (EU Exit) Regulations 2018, known as the 'Brexit Regulations' for EEA or EU countries which means the UK-based tour operator or travel agency may be held directly responsible and a claim may be made in the English Courts.

A holiday is defined as a ‘package holiday’ when at least two or more different types of travel service for the trip are bought together - such as a flight, coach or train (but not transfers from an airport) and accommodation (such as a hotel, villa or apartment) and car rental.

As booking websites have deals with attractive discounts on offer, buying accommodation, travel and sometimes activities all together - is very common.

The specialist solicitors here at Lanyon Bowdler will be able to advise whether your holiday can legally be defined as a package - and what the best way forward will be to claim the maximum amount of compensation.

Despite package holidays being governed by English law, it can still be important to seek expert advice from foreign lawyers and other professionals. Our lawyers are highly experienced at dealing with claims of this type.

What to do after an accident abroad

For a claim to be successful it is important to prove that your injuries were caused by someone else. In order to do this, you do the following:

  • Take photos and/or video of where the incident took place and exactly what caused the accident
  • Report the incident to the manager or another responsible person at the location and request that the details be recorded in their log book
  • Get the names and contact details of any witnesses
  • Keep receipts for any expenses you incurred as a direct result of the injuries
  • Get a Doctor’s report and take photos of your injuries
  • Keep a daily diary of events immediately after the accident

What can I claim for?

The compensation you might receive for an injury or illness abroad is dependent on factors including the nature of your accident, the extent of your injuries, how long it will take to make a full recovery, loss of earnings, and the cost of any medical treatment. The right level of compensation will take into account your pain and suffering, including emotional distress as well as any tangible expenses you have incurred.

Depending on the nature of your claim, you may also be able to recover:

  • The cost of flights and other transport
  • The cost of hotels
  • The days of your holiday ruined by illness
  • The loss of enjoyment of the holiday

Accidents in a public place abroad

You may be able to claim compensation if you were injured in a public place, such as slipping or tripping in a shopping centre or car park, if the accident could have been avoided if the land owner had taken the necessary steps to ensure the area was safe.

Group Action Claims Following Injury 

If you have been involved in an accident involving a group of people while travelling abroad, such as a coach crash, the team here at Lanyon Bowdler could act for all of the injured parties to claim accidents abroad compensation.

These cases are known as group actions, and need a high level of organisation and efficiency - something that our accidents abroad specialists are very experienced in.

One high-profile case which Lanyon Bowdler specialists were instrumental in, was a coach crash in the French Alps involving 23 people. The team successfully recovered more than £1.3 million in damages for the victims, one of whom had a serious brain injury with many others suffering from orthopaedic and whiplash injuries.

If you have concerns that your illness was due to poor hygiene in a hotel or restaurant it is likely that other customers have become ill too and it might even be possible for you to make a group claim with other affected holidaymakers.

Talk to other guests and find out if they have also become sick. If you discover others with similar experience, take their contact details and ask if they would be willing to provide a supporting statement. Group compensation claims are particularly effective in the case of food poisoning.

Accidents in or near a hotel swimming pool

Swimming pools should be the centre of holiday fun and good memories, but they are all too often the cause of injuries and illnesses. If something happened to you in a holiday swimming pool that was caused through no fault of your own, you are entitled to make a claim for compensation.

  • Holiday swimming pool accidents and injuries include:
  • Head injuries - from an overhanging structure for example
  • Contaminated water - such as the bacterial infection Cryptosporidium
  • Chemical burns - when incorrect levels of disinfection chemicals are added to the water
  • Diving accidents - if caused by the swimming pool design for example
  • Water Slide accidents - if there was inadequate supervision, health and safety checks or signage
  • Broken tiles or uncovered drains - causing cuts, slips or falls

Accidents and Injuries on an Airplane

If you have been injured while travelling on an aircraft you may be able to make a claim for accident abroad compensation. Accidents on board flights are not necessarily subject to the same legal rules as accidents which happen in England or Wales.

All aviation claims are governed by the Montreal Convention 1999, as long as both the country of arrival and departure are party to it.

The Montreal Convention - of which the UK is part of - allows people to make a claim for damages where injury or death is caused by an accident either onboard or when embarking or disembarking an aircraft. The injury must have been due to an unusual event or happening which is external to the passenger.

In most accident claims it is necessary to prove negligence, but under the Montreal Convention it is only necessary to prove that there was an accident that caused injury whilst boarding, disembarking or travelling on the aircraft.

These types of claims are unique and the solicitors here at Lanyon Bowdler have the experience and knowledge to help you get the right result. It’s worth noting that claims must be brought within two years of the accident, so you should try to get in touch as soon as possible following the incident.

Other injuries which may be sustained while travelling by plane include:

  • Burns from hot liquids
  • Slips and trips while boarding or disembarking
  • Head injuries from doors of overhead compartments
  • Injuries from objects falling from the overhead compartments

Hotel Injury Compensation and Hotel Accident Claims

If you’ve had an injury or illness while staying in a hotel either on holiday or while travelling for work, you could be entitled to make a No Win No fee compensation claim. Accidents in hotels are commonly caused by:

  • Negligent cleaning staff Unmarked wet floors
  • Poorly maintained footpaths or steps
  • Poorly lit paths and steps
  • Low fencing or handrails
  • Faulty electrical appliances
  • Unmarked wet painted steps

The liability for your hotel accident may depend on how your trip was booked. If you booked the hotel separately, your claim could be made against the hotel directly. However, if you booked the hotel as part of a package together with other elements of your trip you may be able to claim against the tour operator or travel company in the UK instead, subject to Brexit Regulations for EU countries. 

Making a claim against a hotel, particularly a hotel abroad, may seem like a daunting and stressful undertaking. But if you have suffered pain, illness, distress and/or financial losses as a result of the hotel’s negligence you are entitled to be compensated. Our holiday accident claims solicitors are here to make sure that those who are entitled to compensation are able to do so.

Holiday Illness Compensation Claims

Contracting an illness while travelling abroad for business or pleasure can be very distressing. We may be able to assist if you experience the following symptoms:

  • Vomiting
  • Diarrhoea
  • Nausea
  • Stomach cramps
  • High temperature
  • Fatigue

These symptoms are commonly associated with the following illnesses:

  • Legionnaires Disease
  • Food Poisoning - including salmonella and e-coli
  • Bacterial Infections
  • Bed Bugs
  • Norovirus
  • Typhoid

We have successfully assisted clients to make compensation claims for accidents and illnesses abroad in many different countries.

Wherever they are in the world, establishments have a responsibility to ensure the health and safety of their customers. In addition, if your trip can be defined as a ‘package’ The Package Travel and Linked Travel Arrangements Regulations 2018 and/or the Brexit Regulations for EU countries may make UK-based tour operators liable for any failings in hygiene or food standards at facilities they promote.

This means that you could be legally entitled to receive compensation if your holiday illness:

  • Happened in the last three years;
  • Occurred during a trip where two or more elements were booked together;
  • Lasted for more than seven days; and
  • Was caused by poor food or hygiene standards.

If you think someone else is to blame for the illness you contracted, get in touch with our holiday illness compensation lawyers today.

What should you do if you have an accident abroad?

The first thing you should if you have an accident or suffer from an illness abroad is to seek medical treatment. There are a few other steps you can take to ensure you have all the information you’ll need to make a compensation claim.

Seek medical treatment

Your health and optimal recovery are of course the most important things to consider no matter what they circumstances. Visit the local hospital or GP Practice, make sure the treatment is recorded and that you are given a copy of the report. Keep a record of any medication you are given and any costs associated with these including travel costs.

Report the incident

Inform a holiday rep if you have one, or report the incident to a responsible person on the premises. Make sure the accident is registered in their log book and keep the names and contact details of the people you talk to.

Take photos and/or video

It is important to keep a record of what exactly caused your accident. The easiest way to do so is with photos and videos. Include close-ups and other objects in the scene to demonstrate the size and scale of any defects which caused the accident.

Talk to witnesses

If anyone saw what happened, be sure to get their names, contact details and if possible their agreement to be contacted to make a statement at a later date.

Fatal Accident Abroad Compensation Solicitors

Lanyon Bowdler’s team of specialist lawyers who deal with accidents abroad are highly experienced in cases involving fatal accidents in Europe and beyond.

You may be able to make a claim if a member of your family has been killed in an accident abroad - and you could be able to make the claim for accidents abroad compensation in the English Courts.

We understand that the death of a loved one is an extremely distressing time. The team here at Lanyon Bowdler will offer a sympathetic approach with a view to securing the damages that you are legally entitled to. There is more information about accidents which take place abroad on our other pages relating to Road Traffic Accidents Abroad.

Psychiatric Injury Claims & PTSD Following Accident Abroad

You may be able to claim damages for a psychiatric injury even if it took place abroad - whether it was related to a physical injury or not.

There is more information on our website about claims relating to Road Traffic Accidents Abroad, so please visit those pages if you haven’t already seen them. Depending on where the accident took place, it might be possible for people who are closely involved with the victim to make a claim for any detrimental effects the incident has had on their lives - even if they were not physically injured themselves. The personal injury specialists here at Lanyon Bowdler will be able to investigate whether you are able to make such a claim for accident abroad compensation.

Sporting Activities Injuries Abroad

Sporting activities such as scuba diving are becoming common with many partaking in other sporting activities whilst on holiday, such as skiing, snowboarding, football, basketball or tennis. People participate in these activities and could sometimes suffer injuries due to:

  • Lack of supervision
  • Inadequately trained staff
  • Inadequate equipment

In these circumstances, it may be possible for you to make a claim.


The 2022 edition of The Legal 500 states the department as, 'distinct and outstanding'  saying the team works from seven offices throughout Shropshire, Herefordshire and North Wales. Its highly skilled and specialist personal injury team handles a broad range of claims from accidents abroad, accidents at work to asbestos and industrial disease claims and military actions. The department is praised for its holistic approach to claims and for its strong track record of achieving excellent results in tough and complex cases.' 

The 2022 edition of Chambers UK has the department ranked in Band 1 for Shrewsbury & Surrounds and states, 'the team is known for being a leading Shropshire firm advising on an extensive breadth of personal injury cases, including high-value RTA and accident at work claims. Particularly experienced in acting for clients with spinal and cerebral injuries. Also skilled in handling military cases and accidents abroad. Works alongside clinical negligence and Court of Protection teams to fully support clients.'

It notes the following strengths: A source comments: "There is a fantastic depth of expertise in the team." A client states: "The team are on the ball, extremely prompt with queries and also kept me up to date at all times."  A work highlight: 'Acted for a driver injured in an RTA that resulted in traumatic brain injury.'

Previous edition strengths noted were:

Interviewees highlight the team's "timely and responsive service."

A client praises the firm for "ensuring my best interests were at the forefront of all aspects of my case," adding: "I felt well looked after in an empathetic way."

Download Our Useful Guide

This guide offers some helpful tips on what to do in the event you have been injured or suffered illness whilst abroad.

Contact Lanyon Bowdler

Please give our accidents abroad solicitors a call for a friendly, confidential, conversation about how we can help support you with a personal injury claim. There is no commitment or charge for our initial assessment.

Please contact a member of the team or complete our online inquiry form toward the top of this page on the right-hand side. We can also arrange a home or hospital visit when more convenient.

Lanyon Bowdler has offices in Shrewsbury, Bromyard, Hereford, Ludlow, Oswestry, Telford, and Conwy in North Wales. We regularly act for clients across Shropshire, Herefordshire, Mid and North Wales, Birmingham, and the Midlands on holiday road traffic accidents and accidents or illnesses abroad compensation claims.

As a leading national law firm, we can represent you wherever you live in England, Wales, or Northern Ireland. Give us a call or complete our online enquiry form, to see how we can help. We have offices in Telford, Shrewsbury, Oswestry, Ludlow, Bromyard, and Hereford so are able to act for clients all over Shropshire, Herefordshire, Mid and North Wales, and across the Midlands.


Always clear, professional and helpful.

- Mrs S Horrobin, Wolverhampton

Impressed with the professionalism, accuracy and how you were easy to get in touch with. 

- Mr Cristian M Poputa, Hereford

Every member of staff was polite and helpful on all of my visits. The office was clean and comfortable. I felt cared about and my anxieties were dealt with in a very professional way. 

- Mrs Deltora Malone, Telford

Fantastic service, above and beyond expectations. Everyone I spoke to was lovely. Would recommend.

- Mrs Deborah Ann Hughes, Oswestry

Clear, concise and easy to understand.

- Mr Martin Brian Liversidge

Easy to talk to, friendly and easy to understand. Warm office! Honest about timescales to resolve issue.

- Miss Kiran Chahal, Telford

Communication surrounding my injury claim was excellent with other departments within the firm.

- Mrs L Dowbiggin, Much Wenlock

Superb in dealing with my case and care. I was extremely happy with the service and staff.

- Mr C Verlon, Telford

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